Regulations of the MD Market Pro online store

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  • Regulations of the MD Market Pro online store

§ 1. General provisions

      1. The MD Market Pro online store operates at https://mdmarketpro.com and is run by the company:
        MD Market Mateusz Dominik
        ul. Piątkowa 157
        33-300 Nowy Sącz
        NIP: 734-364-07-60
        REGON: 541254629
        e-mail: mdmmarketns@gmail.com
        tel.: +48 732-993-555

      1. The Regulations set out the rules for using the Online Store, including the submission and implementation of orders for goods available in the Store's offer, rights and obligations of the Sales Agreement, the rules of complaint and withdrawal from the contract, as well as the principles of personal data protection and the use of cookies.

      1. Customer - a natural person (consumer or person conducting business activity), a legal person or an organizational unit without legal personality, whose provisions grant legal capacity, using the MD Market Pro online store.

      1. Consumer - a natural person performing a legal act with the entrepreneur not directly related to his business or professional activity (Article 22a of the Civil Code).

      1. Entrepreneur - a natural person, legal person or organizational unit without legal personality, conducting business or professional activity on his own behalf (Article 431 of the Civil Code).

      1. Sales Agreement - Sales Agreement concluded with the Customer via the MD Market Pro online store.

      1. The regulations are available at https://mdmarketpro.com/regulamin and on request can be sent to the customer in electronic form to the e-mail address or available for download.

      1. When placing an order in the store, the customer declares that he has read the content of the regulations, accepts its provisions and undertakes to comply with them.

    § 2. Rules for using the Online Store

        1. The customer can view the store's offer without logging in. The offer includes goods presented in terms and contains information about the price (in PLN), description, technical parameters and availability.

        1. In order to place an order for goods, the customer must:
          a. Add selected products to the basket.
          b. Go to summarize the order and enter:
          -shipping data (name and surname or name of the company, address, postal code, city),
          -invoice data (optional; when issuing FV, the NIP and company data should be provided),
          -e-mail address and contact telephone number.
          c. Select the delivery method and the payment method from among the available options.
          d. Read the regulations and accept its provisions, including a privacy policy and an invoice to send an electronic invoice.
          e. Confirm the order ("I order and pay").

        1. Placing an order does not require account registration, but the customer may create an account, thanks to which:
          a. Gains access to the order history.
          b. can save address details as default.
          c. receives a faster process of finalizing subsequent orders.

        1. After placing the order, the Customer will receive to the e-mail address provided confirmation of the order for the implementation, containing a unique order number, product list, gross price, selected delivery and payment method, and seller's data.

      § 3. Order processing process

          1. Orders are carried out only after the payment is credited (if the prepayment was selected), or on the day of sending the parcel in the case of delivery.

          1. The order implementation time (shipping) is usually 1-3 business days from the payment of payment, unless a different shipping date has been provided with the product. On public holidays and Saturdays and Sundays, the implementation time may be extended.

          1. Costs and delivery methods are displayed in the basket before placing the order and may include:
            a. Courier (Pocztex, DPD, InPost, UPS or other available carrier).
            b. Personal collection (only at the store's headquarters; after prior appointment).

          1. Payment costs and methods:
            a. Traditional transfer (seller's banking data is given in the order confirmation).
            b. online payment (PayU, Przelewy24, Dotpay or other integrated payment gate).
            c. Payment on delivery (collection) - additional fee.
            d. Payment by payment card (if the carrier enables this option).

          1. If you choose payments by traditional transfer, the customer is obliged to pay payments within 7 days from the date of placing the order. After this date, if the payment is not posted, the order will be automatically canceled.

        § 4. Price of goods and currencies

            1. All prices presented in the store are given in Polish zlotys (PLN) and include VAT.

            1. The seller reserves the right to change the prices of goods, but these changes do not apply to orders for which the acceptance of the changes before the introduction of changes has been confirmed.

            1. In the case of foreign orders - the seller may provide the price converted into another currency (e.g. EUR) at the euro exchange rate of the NBP in force on the day of issuing the invoice/Proform.

          § 5. Payments and invoicing

              1. The customer can receive a VAT (or receipt) invoice for purchased goods. The invoice will be issued and sent by e-mail (to the e-mail address) immediately after the payment is credited.

              1. If the invoice is not overcome or other documentation problems, the customer should immediately contact the Customer Service Office at the e-mail address: mdmmarkertrns@gmail.com .

              1. The seller undertakes to issue invoices in accordance with applicable tax law (VAT Act).

            § 6. Copyright and product marking

                1. All materials posted in the store (texts, photos, graphics, logo) are the property of MD Market Pro or entities that the sellers were licensed to use them.

                1. Copying, reproducing or using these materials in whole or in fragments requires the written consent of the seller.

                1. In the case of products marked with reserved trademarks (logo, brand names), the customer declares that he accepts their manufacturer's license conditions.

              § 7. Responsibility

                  1. The seller shall not be liable for non -performance or improper performance of the contract, if this is the result of the operation of the force majeure or the Customer's abandonment.

                  1. The seller is not responsible for the delay of couriers resulting from reasons beyond his control (strikes, natural disasters, etc.).

                  1. The seller is not responsible for using the goods in a manner inconsistent with its intended purpose.

                  1. Complaints regarding the operation of the website (system errors, non -working links, interruptions in the availability of the service) should be reported to the technical address: mdmmarketns@gmail.com . The seller will make efforts to remove defects in the shortest possible time.

                § 8 .

                  1. In matters not covered by these regulations, the provisions
                    of the Civil Code shall apply.
                    b. the Act on consumer rights (Journal of Laws 2014, item 827, as amended).
                    c. the Act on the provision of electronic services (Journal of Laws 2002, No. 144, item 1204, as amended).
                    d. the Personal Data Protection Act (Journal of Laws 2016, item 922, as amended) and the GDPR (Regulation of the European Parliament and of the EU Council 2016/679).

                  1. The seller reserves the right to make changes to the Regulations. The changes enter into force within 7 days from the date of their publication on the store's website. Orders placed before the entry into force of changes are carried out on the current principles.

                  1. Any disputes arising from the background of the contract will be resolved amicably, and when it is not possible - by the competent local court.

                § 9. Conditions of return and complaint

                  1. Return and complaint conditions
                  2. The goods you return can not show any signs of use!
                  3. The parcel in which you send the goods must be solidly packed and protected against damage. Goods sent without proper protection,
                    only in its own factory box, is exposed to damage during transport.
                  4. We will not collect a parcel that will come to us damaged or open.
                  5. Returned goods must be complete, which means that it must contain all the originally concluded equipment, such as cables, screws, user manual, etc.
                  6. You will receive a 100% refund of the price paid for the returned goods.
                  7. You will receive a refund to your account within a maximum of 14 days from the date of delivery of the returned goods to the store.
                  8. Shipping address: You send the whole without download to our store:
                2. MD Market
                3. Piątkowa 157
                4. 33-300 Nowy Sącz

                      • The regulations apply from June 6, 2025.